Data privacy

Privacy Policy

Unless otherwise stated below, the provision of your personal data is not required by law or contract, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide it will have no consequences. This applies only to the extent that no indication to the contrary is made in the subsequent processing operations.
"Personal data" means any information relating to an identified or identifiable natural person.

Server log files

You can visit our websites without providing any personal information. Every time you access our website, usage data is transmitted by your internet browser and stored in log data (server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the volume of data transferred and the requesting provider. This data is used exclusively to ensure the trouble-free operation of our website and to improve our services. It is not possible to assign this data to a specific person.

Collection and processing when using the contact form

When using the contact form, we collect your personal data (name, e-mail address, message text) only to the extent provided by you. The data processing serves the purpose of contacting you. By sending your message, you consent to the processing of the transmitted data. The processing is based on Art. 6 (1) lit. a DSGVO with your consent.
You can revoke your consent at any time by notifying us, without affecting the lawfulness of the processing carried out on the basis of the consent until revocation. We will only use your e-mail address to process your request. Your data will then be deleted unless you have consented to further processing and use.

Customer account

When you open a customer account, we collect your personal data to the extent specified there. The data processing serves the purpose of improving your shopping experience and simplifying order processing. The processing is based on Art. 6 (1) lit. a DSGVO with your consent. You can revoke your consent at any time by notifying us, without affecting the lawfulness of the processing carried out on the basis of the consent until revocation. Your customer account will then be deleted.

Collection, processing and use of personal data for orders

When you place an order, we collect and use your personal data only insofar as this is necessary for the fulfilment and processing of your order and for dealing with your enquiries. The provision of the data is necessary for the conclusion of the contract. Failure to provide it will result in no contract being concluded. The processing is based on Art. 6 (1) lit. b DSGVO and is necessary for the fulfilment of a contract with you. Your data will not be passed on to third parties without your express consent. The only exceptions to this are our service partners whom we need to process the contractual relationship or service providers whom we use in the context of order processing. In addition to the recipients named in the respective clauses of this data protection declaration, these are, for example, recipients of the following categories: Shipping service providers, payment service providers, merchandise management service providers, service providers for order processing, web hosts, IT service providers and dropshipping merchants. In all cases, we strictly observe the legal requirements. The scope of data transfer is limited to a minimum.

Use of e-mail address for sending newsletters

We use your e-mail address, irrespective of the processing of the contract, exclusively for our own advertising purposes for sending newsletters, provided that you have expressly consented to this. The processing is based on Art. 6 (1) lit. a DSGVO with your consent. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until revocation. To do so, you can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the distribution list.

Your data will be passed on to a service provider for e-mail marketing within the scope of order processing. Your data will not be passed on to any other third parties.

Use of the e-mail address for sending direct advertising.

We use your e-mail address, which we have received in the context of the sale of a good or service, for the electronic sending of advertising for our own goods or services that are similar to those that you have already purchased from us, insofar as you have not objected to this use. The provision of the e-mail address is necessary for the conclusion of the contract. Failure to provide it will result in no contract being concluded. The processing is based on Art. 6 (1) lit. f DSGVO from the legitimate interest in direct advertising. You can object to this use of your e-mail address at any time by notifying us. The contact details for exercising the objection can be found in the imprint. You can also use the link provided for this purpose in the advertising e-mail. This does not incur any costs other than the transmission costs according to the basic rates.

Transfer of the e-mail address to shipping companies for information about the shipping status. We pass on your e-mail address to the shipping company as part of the contract processing, provided you have expressly agreed to this in the ordering process. The purpose of passing on your e-mail address is to inform you about the shipping status by e-mail. The processing is based on Art. 6 (1) lit. a DSGVO with your consent. You can revoke your consent at any time by notifying us or the transport company without affecting the lawfulness of the processing carried out on the basis of the consent up to the revocation.

Use of PayPal

All PayPal transactions are subject to the PayPal privacy policy. This can be found at https://www.paypal.com/de/webapps/mpp/ua/privacy-prev?locale.x=de_DE

Identity and credit check when selecting private customer invoice payment

If you choose one of the payment options of our partner Powerpay, you will be asked during the ordering process to consent to the transmission of the data required for the processing of the payment and an identity and credit check to Billpay. If you give your consent, your data (first name and surname, street, house number, postcode, town, date of birth, telephone number and, in the case of purchase by direct debit, the account details provided) and the data relating to your order will be transmitted to Billpay.

For the purpose of its own identity and creditworthiness checks, Powerpay or partner companies commissioned by Powerpay transmit data to credit agencies (credit agencies) and receive information from them as well as, if applicable, creditworthiness information on the basis of mathematical-statistical procedures, the calculation of which includes, among other things, address data. Detailed information on this and on the credit agencies used can be found in the data protection provisions of Powerpay AG.

In addition, Billpay may use third-party tools to detect and prevent fraud. Data obtained with these tools may be stored with third parties in encrypted form so that they can only be read by Billpay. Only if you select a payment method from our cooperation partner Billpay will this data be used, otherwise the data will automatically expire after 30 minutes.

Use of Endereco address verification

On our website we offer you the possibility to check certain entries in address forms of our webshop for input errors in real time. This is to avoid problems with the delivery of the products you have ordered due to incorrect information.  Furthermore, we want to ensure that their contact details are valid for sending information about their order or for any necessary queries. 

For the provision of these functions, we use the service provider Endereco, Balthasar-Neumann-Straße 4b, 97236 Randersacker. The service provider processes the data exclusively according to our instructions. The legal basis for the transmission, processing and temporary storage of the data with the service provider is Art. 6 para. 1 lit. b DS-GVO, as it is absolutely necessary for the fulfilment of the contract or for the implementation of pre-contractual measures that some of the data entered by you in the input mask is checked for accuracy. The following data is processed by the service provider:

• Address (country, town, postcode, street, house number if applicable)
• Email address (please delete if not activated)
• Phone number (if not activated please delete)

The data is processed separately at the service provider and not merged. The requests are deleted by the service provider as soon as the status of the entered data has been determined and the storage in the webshop has been completed, at the latest, however, after 30 days. 

Cookies

Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on a user's computer system. When a user accesses a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again. We use cookies for the purpose of making our website more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognise your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary for the browser to be recognised even after a page change.

We also use cookies on our website for the purpose of analysing the surfing behaviour of our site visitors.

We also use cookies for the purpose of subsequently targeting site visitors on other websites with targeted, interest-related advertising.

The processing takes place on our website.

The processing is carried out on the basis of § 15 (3) TMG as well as Art. 6 (1) lit. f DSGVO from the legitimate interest in the above-mentioned purposes.
The data collected from you in this way is pseudonymised by technical precautions. An assignment of the data to your person is therefore no longer possible. The data will not be stored together with any other personal data of yours.
You have the right to object to this processing of your personal data based on Art. 6 (1) f DSGVO at any time for reasons arising from your particular situation.
Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting the appropriate technical settings in your Internet browser, you can prevent cookies from being stored and the data they contain from being transmitted. Cookies that have already been stored can be deleted at any time. However, we would like to point out that you may then not be able to use all the functions of this website to their full extent. You can find out how to manage (including deactivating) cookies in the most important browsers by clicking on the following links:
Chrome Browser: https://support.google.com/accounts/answer/61416?hl=de
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Use of Google Analytics

We use the web analysis service Google Analytics of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google") on our website. The data processing serves the purpose of analysing this website and its visitors. To this end, Google will use the information obtained on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google. Google Analytics uses cookies that enable an analysis of your use of the website. The information generated by the cookies about your use of this website is usually transferred to a Google server in the USA and stored there. IP anonymisation is activated on this website. This means that your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Your data may be transferred to the USA. An adequacy decision of the European Commission is available for data transfers to the USA. The processing is carried out on the basis of Art. 6 (1) lit. f DSGVO from the legitimate interest in the demand-oriented and targeted design of the website. You have the right to object to this processing of your personal data based on Art. 6 (1) f DSGVO at any time for reasons that arise from your particular situation.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. Furthermore, you can prevent the collection of the data generated by the cookie and related to your use of the website (incl. your IP address) to Google as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link [https://tools.google.com/dlpage/gaoptout?hl=de]. In order to prevent the collection of data by Google Analytics across all devices, you can set an opt-out cookie. Opt-out cookies prevent the future collection of your data when visiting this website. You must opt-out on all systems and devices used for this to be fully effective. If you click here, the opt-out cookie will be set: Google Analytics opt-out.
For more information on terms of use and data protection, please visit https://www.google.com/analytics/terms/de.html or https://www.google.de/intl/de/policies/.

Use of the remarketing or "similar target groups" function of Google Inc.

We use the remarketing or "similar target groups" function of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google") on our website. This function is used for the purpose of analysing visitor behaviour and visitor interests. Google uses cookies to carry out the analysis of website usage, which forms the basis for the creation of interest-based advertisements. The cookies are used to record visits to the website and anonymised data on website use. No personal data of visitors to the website is stored. If you subsequently visit another website in the Google Display Network, you will be shown advertisements that are highly likely to take into account previously accessed product and information areas. Your data may also be transferred to the USA. For data transfers to the USA, an adequacy decision of the European Commission is in place.
The processing is carried out on the basis of Art. 6 (1) lit. f DSGVO for the legitimate interest of targeting visitors to the website with advertising by displaying personalised, interest-based advertising ads to visitors to the provider's website when they visit other websites in the Google Display Network.
You have the right to object at any time, on grounds relating to your particular situation, to this processing of personal data relating to you based on Art. 6 (1) f DSGVO.
To do so, you can permanently deactivate the use of cookies by Google by following the link below and downloading and installing the plug-in provided there: https://support.google.com/ads/answer/7395996?hl=de
. Alternatively, you can deactivate the use of cookies by third parties by visiting the Network Advertising Initiative's deactivation page at https://www.networkadvertising.org/choices/ and implementing the further information on opting out provided there.
For more information on Google Remarketing and the associated privacy policy, please visit: https://www.google.com/privacy/ads/

Use of Google Adwords Conversion Tracking

We use the online advertising programme "Google AdWords" on our website and in this context conversion tracking (visit action evaluation). Google Conversion Tracking is an analysis service provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). When you click on an ad placed by Google, a cookie for conversion tracking will be placed on your computer. These cookies have a limited validity, do not contain any personal data and are therefore not used for personal identification. If you visit certain pages of our website and the cookie has not yet expired, Google and we will be able to recognise that you clicked on the ad and were redirected to that page. Each Google AdWords customer receives a different cookie. Thus, there is no way that cookies can be tracked across AdWords customers' websites.
. The information obtained with the help of the conversion cookie is used to create conversion statistics. Here, we learn the total number of users who clicked on one of our ads and were redirected to a page tagged with a conversion tracking tag. However, we do not receive any information with which users can be personally identified. The processing is based on Art. 6 (1) lit. f DSGVO from the legitimate interest in targeted advertising and the analysis of the effect and efficiency of this advertising.
. You have the right to object at any time to this processing of your personal data based on Art. 6 (1) f DSGVO on grounds relating to your particular situation.
To do so, you can prevent the storage of cookies by selecting the appropriate technical settings in your browser software. However, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. You will then not be included in the conversion tracking statistics. Furthermore, you can deactivate personalised advertising for you in Google's advertising settings. You can find instructions on how to do this at https://support.google.com/ads/answer/2662922?hl=de. You can also deactivate the use of cookies by third-party providers by visiting the Network Advertising Initiative deactivation page at https://www.networkadvertising.org/choices/ and implementing the further information on opting out given there.
. Further information and Google's privacy policy can be found at: https://www.google.de/policies/privacy/

Social Plugins

Our internet pages use social plugins, e.g. from Facebook, Twitter or Google+. The plugins are marked with the provider's logo and can be, for example, "Like" buttons or a Twitter button or Google+ button.
When you call up our Internet pages that contain such a plugin, your browser establishes a direct connection with the provider's computers. The content of the plugin is transmitted directly to your browser by the offering site and integrated into the Internet page by the browser. By integrating the plugins, the provider receives the information that you have accessed our website. If you are logged in to the provider at the same time, the provider can assign the visit to your profile. If you interact with the plugins - for example, by clicking the "Like" button or posting a comment - the corresponding information is transmitted directly from your browser to the provider and stored there. If you do not want the provider to collect data about you via our website, you must log out from the provider before visiting our website. Even when you are logged out, the providers collect anonymised data via the social plugins and set a cookie for you. If you log in to the provider at a later time, this data can be assigned to your profile.

If a login is offered via a social login service - e.g. Facebook Connect - data is exchanged between the provider and our website. In the case of Facebook Connect, this may be data from your public Facebook profile, for example. By using such login services, you consent to the transfer of data.
For the purpose and scope of the data collection and the further processing of your data by the provider, as well as your rights in this regard and setting options for protecting your privacy, please refer to the providers' data protection notices.

Facebook Ireland Ltd. or Facebook Inc.: http://de-de.facebook.com/policy.php
Google Inc.: http://www.google.de/intl/de/privacy/plusone/
Twitter Inc: http://twitter.com/privacy

If you do not want the providers to collect data about you via these cookies, you can select the "Block third-party cookies" function in your browser settings. Then the browser will not send cookies to the server for embedded content from other providers. With this setting, other functions of our Internet site may also no longer work.

Duration of storage

On completion of the contract, the data will initially be stored for the duration of the warranty period, thereafter taking into account statutory, in particular tax and commercial law retention periods and then deleted after expiry of the period, unless you have consented to further processing and use. 

Rights of the data subject

You are entitled to the following rights in accordance with Art. 15 to 20 DSGVO if the legal requirements are met: the right to information, to correction, to deletion, to restriction of processing, to data portability.
In addition, you have the right to object to processing based on Art. 6 (1) f DSGVO and to processing for the purposes of direct marketing in accordance with Art. 21 (1) DSGVO.

Contact us if you wish. You will find the contact details in our imprint.